Customer Types on Evotrux

Evotrux connects shippers and carriers to move freight efficiently. There are two primary customer types on the platform, each with distinct roles and responsibilities.

Written By Daniel Santos

Last updated 3 months ago

Shippers

Shippers are customers who post loads and book trucks to move freight.

Shippers use Evotrux to:

  • Post shipments and receive quotes

  • Compare carriers and pricing

  • Book, manage, and track freight

Types of Shippers

Direct Shippers

Direct Shippers are companies moving their own freight.

Examples include:

  • Manufacturers

  • Retailers

  • Distributors

  • Wholesalers

Direct Shippers use Evotrux to work directly with carriers, helping reduce costs and improve visibility into their transportation network.


Brokers (3PLs)

Broker Shippers are third-party logistics providers that arrange transportation on behalf of their customers.

  • They do not own the freight

  • They manage loads for shippers and book carriers to move them

  • They use Evotrux as a digital brokerage tool to source capacity and manage shipments


Carriers

Carriers are customers who quote on shipments, book loads, and move freight.

Carriers use Evotrux to:

  • Discover available loads

  • Submit quotes and negotiate rates

  • Book shipments and complete deliveries

Types of Carriers

Trucking Companies (Asset-Based)

Trucking Companies own or operate trucks and trailers.

  • Physically move the freight

  • Use Evotrux to find loads that match their equipment and lanes

  • Complete pickup, delivery, and tracking requirements


Brokers (Non-Asset)

Carrier Brokers do not own trucks.

  • They act as intermediaries between shippers and trucking companies

  • May submit quotes and manage transportation using partner carriers

  • Do not physically move the freight themselves


Why This Matters

Understanding customer types helps set clear expectations around:

  • Who is moving the freight

  • Who is responsible for booking and delivery

  • How quotes and bookings are handled on the platform

Evotrux is designed to support all of these customer types while maintaining transparency and control for everyone involved.